Accessibility Statement

Web Accessibility is at the forefront of our priorities at Vretta. In line with the principles of the Web Content Accessibility Guidelines (WCAG), we strive to create content that is Operable, Understandable, Perceivable, and Robust. Our accessibility standards are regularly reviewed and updated to adhere to accessibility guidelines and legal requirements. As we are based in Ontario, we are currently regulated by the Accessibility for Ontarians with Disabilities Act 2005 (AODA).

The content under current review includes our:

We are currently moving forward to comply with WCAG 2.0 Level AA by January 2020, meaning we will be AODA-compliant ahead of the legally required date by one year. Additionally, we aim to be WCAG 2.1 Level AA compliant early in 2020. 

We want as many people as possible to be able to use this website. For example, that means you should be able to:

We have also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a specific disability.

Accessibility of this website

We are aware that the following on the website are not fully accessible:

All of these issues will be made accessible by January 31st, 2020.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 14 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Vretta is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-accessible sections are listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

We're working hard to achieve our goal of Level AA accessibility, but we realise there are some areas that still need improving. The following information explains what we're doing to make that happen.

1.1.1 (non-text content)

Some images do not have a text alternative, so people using a screen reader cannot access the information. When we publish new content we’ll make sure our use of images meets accessibility standards.

1.3.3 (Sensory Characteristics)

Some elements (forward and backward buttons) rely solely on non-textual instructions for their operation.

1.4.3 (Contrast minimum)

The main website contains a section where the color contrast ratio is not great enough. 

1.4.5 (Images of Text)

Some images of text in the frontpage website could otherwise be conveyed purely in text.

2.1.1 (Keyboard Accessible)

Some page elements are not accessible with tab or keyboard only.

2.4.7 (Focus Visible)

Some page elements do not visually identify the tab focus to the user. 

3.3.1 (Error Identification)

Some input errors do not identify the specific error to the user in text. 

3.3.2 (Labels or Instructions)

Not all user input elements have labels or instructions.

All of these issues will be fixed by January of 2020.

Disproportionate burden

With regards to standards of accessibility that are legally required, we plan to have fixes in place well ahead of time. We do not believe any of the legally required accessibility standards place a disproportionate burden. Standards above this requirement (WCAG 2.1 level AAA) are seen as placing a significant burden that would require significant changes to the site and applications.

Content that’s not within the scope of the accessibility regulations

Animation from Interactions

Some of our items in the Pre-Assessments, Upgrade your Skills, and Post-Assessments contain motion animation that cannot be disabled. This does not meet WCAG 2.1 success criterion 2.3.4 (Animation from Interactions).

How we tested this website

This website was last tested on 2019-09-19. The test was carried out by Vretta in-house.

We used this approach to deciding on a sample of pages to test based on what a general user may commonly experience.

We tested:

our main website platform, available at

our Assessments and Upgrading, available for users at

What we’re doing to improve accessibility

We’re working on meeting WCAG 2.1 Level AA by fixing all the accessibility problems indicated in this statement.

This statement was prepared on 19th September 2019. It was last updated on 19th September 2019.

Contact us or book a demo

If you like to access the online resources, receive a desk copy, or find out how you to use our Assessment for Learning system, fill in the form below to speak to one of our learning specialists.